Last updated: 28 May 2026

Privacy Policy

This Privacy Policy describes how E&L Asia Pacific Limited ("we", "us", "our") collects, uses, and stores personal data through the Attenda platform (getattenda.com). By using Attenda you agree to this policy.

1. Who we are

Attenda is operated by E&L Asia Pacific Limited, a company incorporated in Hong Kong. Our registered address is Hong Kong SAR, China.

For privacy enquiries contact us at: info@getattenda.com

2. Data we collect

Account data (organisers)

• Name and email address used to create your account
• Billing information processed securely by Stripe
• Usage data such as events created and features used

Event participant data

This data is uploaded by the organiser and may include:

• Full name
• Identification number or ID
• Organisation or company name
• Date of birth (optional)
• Custom fields defined by the organiser
• Digital signature image
• Check-in timestamp

Technical data

• IP address and browser type for security and abuse prevention
• Device type for optimising the kiosk experience

3. How we use data

• To provide and operate the Attenda service
• To allow organisers to manage event attendance and collect signatures
• To generate attendance reports and exports
• To communicate with organisers about their account and events
• To improve the platform based on usage patterns

We do not sell personal data to third parties. We do not use participant data for advertising purposes.

4. Data retention

We retain event participant data including signatures for the minimum time necessary:

• Free plan: 7 days from the event date
• Starter and Pro plans: 7 days from the event date
• Pro per event and Annual plans: 30 days from the event date

Organisers are notified by email before deletion. Data can be exported at any time before deletion using the built-in export function. Account data is retained for the duration of the account and deleted within 30 days of account closure.

5. Data storage and security

Attenda is hosted on Lovable's cloud infrastructure. Data is stored on servers managed by Lovable and its subprocessors. We have entered into a Data Processing Agreement with Lovable in accordance with applicable data protection laws.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

6. Data sharing

We share data only with the following categories of third parties where necessary to provide the service:

• Lovable: hosting and infrastructure
• Stripe: payment processing
• Email service providers: transactional emails and notifications

All third party processors are bound by data processing agreements and are required to maintain appropriate security standards.

7. Your rights

Depending on your location you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to export your data in a portable format
• The right to object to or restrict certain processing

To exercise any of these rights contact us at info@getattenda.com. We will respond within 30 days.

8. Cookies

Attenda uses only essential cookies required for authentication and session management. We do not use tracking or advertising cookies.

9. Changes to this policy

We may update this policy from time to time. We will notify registered users by email of any material changes. Continued use of Attenda after changes constitutes acceptance of the updated policy.

10. Contact

E&L Asia Pacific Limited
Hong Kong SAR, China
Email: info@getattenda.com